FAQ

Do you provide gift wrapping?

Yes! Click "Leave a note" at the bottom left of your cart screen and indicate that your order is a gift and I will make sure it is appropriately packaged. If you'd like me to include a message to the recipient, please include that in your note to me, and just FYI - I prefer to handwrite them so please let me know if you'd prefer a typed and printed message instead. (:
How do you price your pieces?

Each piece is assessed based on materials used, studio and production fees, time taken, and skill level that went into the making. For example, pieces with carvings and intricate glazes will be higher in price versus simple-form pieces with no added designs and only one or two glazes.
Do you offer discounts or payment alternatives?

Yes. I'm happy to offer price alternatives for humans within historically marginalized communities, those active in their local community, or those who can provide a reasonable trade. Just reach out and let me know if that is something you're interested in.
How long does it take to create a piece from start to finish?

Ceramics pieces can take anywhere from 2 to 4 weeks (not including shipping) to be completed due to the nature of the process (which includes controlled drying and at least two different firings). It's a labor of love!

Have a question that wasn't answered here? Please reach out through my Contact page, directly on social media, or email me at carmensceramica@gmail.com and I will respond within one business week.

Customer input really helps me understand how to better conduct my business. Any and all queries, recommendations, feedback, concerns, or complaints are important to me!

Thank you.